He was concerned if he didn't get answers soon from Frontier, he would have to make a back-up booking, which likely would have been significantly more expensive.
He said he called the rebooking hotline a couple times, one time getting a message about high call volume before the airline hung up and another time getting a busy signal. "If we had to rebook it would be a really tough situation just because it's the holiday.'' His first thought: "I was terrified because these (flights) are coming up in a few days.'' Steven Harms is due to fly from Cincinnati, Ohio, to Denver, Frontier's home base, on Monday for Thanksgiving. Reimburt for cancelled flight FI had booked the frontier airlines flig. frontier airlines canceled my flight and did not refund my money. I booked a flight for my son on Frontier Airlines, his flight was canceled at the. "You may confirm the details of your trip by entering your confirmation number on our website,'' it said.įrontier spokesman Zach Kramer told USA TODAY the airline is investigating what caused the email. Native residence rosarito, Pick 3 evening results, Jobs at walmart distribution center near me, Rebook trip easy frontier, Roller skate indoor near me. Frontier AirlinesDenver, ColoradoTo Whom It May Concern:Please review the f. EST, the airline acknowledged the problem in a tweet, saying it was a technical issue and that the email was sent in error. The airline's customer service account on Twitter, did not address multiple posts asking about the issue, nor did its main account, for a couple of hours, frustrating travelers.Īt 10 p.m.
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Cancel the unused portion of a ticket and receive a full refund. Tickets are valid 90 days from date of cancellation with no change fee (any fare difference will apply). Other travelers reported getting voicemail. Option to: Change your travel date, time, and/or destination. In most cases, Frontier charges extra for the convenience of booking your flight online. The customer service number, which is not toll-free at the discount airline, was immediately busy. Normally it takes 3-5 business days but it can take up to 30 days for your refund to show from the time we receive the return.
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